Frequently asked questions

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What is a Turkish turkish delight?

turkish delight is a traditional Turkish dessert that combines sugar, water and starch to create a sweet and chewy treat.


It is a traditional dessert served on special occasions such as festivals, celebrations, ceremonies and during your daily coffee or tea consumption. turkish delight, which are commonly consumed by Turks and people from all over the world, have become a popular oriental pastry.

What does turkish delight taste like?

The turkish delightare confectionery in the shape of jelly. They have different flavors depending on the aromas they contain. The taste therefore depends on the product.

What are the ingredients of turkish delight Delight?

turkish delight is composed of starch, water, citric acid, tartaric acid and various flavors. Our turkish delightare exclusively made of natural flavors.

What is turkish delight made of?

As mentioned above, the ingredients of turkish delight are starch, water, citric acid, tartaric acid and various flavors.

Are turkish delightvegan?

It really depends on the type. As you know, there are different types of turkish delight. Mainly, the plain delights and those with fruit or nuts are vegan. They are therefore composed of starch and sugar. But some of them, like the creamy turkish delight”Kaymak d’Afyon “*, are not vegan. And, check the gelatin content. It is therefore important to buy packaged products and to be sure of their contents.

*coagulated cream

Doesn't turkish delight contain any dairy products?

It contains nothing about milk. But there are some exceptions. For example, “Afyon kaymak”, which contains coagulated cream, is produced from milk. Please check the ingredients.

Is the turkish delight halal? Kosher?

Of course, yes, it is. In Turkey, turkish delight is made from corn starch, not gelatin.

Can we eat turkish delight when we are pregnant?

Please ask your doctor this question. As expected, this changes depending on your health status. If you have no health problems, don’t worry.

Can diabetics eat turkish delight?

Natural turkish delightcontains a high amount of sugar.

Where are you located? Can we pick up your products in your physical store?

We are based in Strasbourg 12 RUE JEAN PHILIPPE SCHOENFELD 67200, but for the moment Délice Land only sells online!

Can I take turkish delight in my hand luggage?

Yes, you can. There are no restrictions on this.

Can I place an order by phone or email?

For security and logistical reasons, all orders must be
placed only via our e-commerce site, online.

No orders can be placed by phone or e-mail.


Can I add a personal message?

You have the possibility to add a personal message when placing your order.

How do I use a coupon code?

If you have a coupon code, you can enter it during the checkout process in your shopping cart summary. At this point, at the top of the page, you will find a box
indicating “Promo Code”, just click on “Add it” and complete it to enjoy the discount.

Are the payments secure?

All payments made on our site are secure thanks to the payment service in
Stripe line.
All information passing through Stripe is encrypted using a protocol that relies on
the highest level of protection currently available. Your credit card number is not
not kept.

Is my Order validated?

For any validated order, a confirmation email is sent

Can I track my order online?

Yes. Once the order is shipped you will receive a tracking number that will allow you to observe the progress of the delivery.


Do you want to change your personal message? Contact us as soon as possible!

Please note: it is only possible to enter a single message per order. You want to write several messages? In this case, we invite you to
to place separate orders.

Can I change my order?

You have the possibility of modifying your order at the time of its acceptance
and this until 12 am the same day (orders placed in the morning) or until 11 pm the same day
(orders placed after noon).
If you wish to modify your order, contact our team

How to preserve the turkish delight?

The turkish delightcan be kept at room temperature, between 19° and 22°. turkish delightin transit will not be sweet due to high or low temperatures.

Excellent snack mainly served with tea or coffee at home or at the office for your guests.

Can we keep turkish delightin the refrigerator?

Yes, you can. In particular, this can be a good way to replace clotted cream if you can’t eat it quickly.

Can I return my order?

If the customer wishes to withdraw the products for any reason, he/she can return them within 14 days from the delivery of the goods, and at his/her own expense.
Delight Land will carry out all useful checks and will solicit if need be the customer to ask him for any information, or useful photographs.

In this case, we thank you kindly contact the teams of the After-Sales Service of Délice Land – 9 rue de la Gare 67980 Hangenbieten – – by mail preferably by specifying the number of order to describe precisely the met problem.

The right of withdrawal does not apply to contracts for the supply of the following Products:

1. goods made according to the specifications of the consumer or clearly personalized: this concerns all orders of assembled parts, boxes turkish delight, boxes turkish delight personalized.

2. fresh and perishable products such as baklava, chocolates, turkish delight

3. goods unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene or health protection.

For other Products, in accordance with the regulations in force, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Damaged, soiled or incomplete Products will not be accepted.

In the event of exercise of the right of retractation, the company Délice Land will carry out the refunding, only the price of the Products bought, within 14 days following the notification of request of the Customer and via the same means of payment as that used at the time of the order; the expenses of return remaining with the load of the Customer.

No returns or refunds will be accepted after 21 days of your order.